If you have an up to date copy of Windows 10, the chances are you will now struggle to install the VPN client from Trust.Zone – while the program itself appears to install and will even try to connect, you’ll get the following error:
The Virtual Network Adapter being used by the specified VPN Connection Setting has been disabled. Before using this setting, enable the Virtual Network Adapter
This is due to a new feature published in the Windows 10 Anniversary update called Driver Signature Enforcement and causes the creation of the Virtual Network Adapter to fail during the Trust.Zone VPN Client installation.
Unfortunately this failure occurs silently so it appears that everything should be working until you try and run the network client.
How do I fix it?
In order to fix the problem you must:
- Uninstall the Trust.Zone VPN Client
- Disable Driver Signature Enforcement in Windows 10
- Reinstall the Trust.Zone VPN Client
How to Disable Driver Signature Enforcement in Windows 10
IMPORTANT NOTE: The Driver Signature Enforcement feature in Windows 10 is a security enhancement and by disabling it, you are potentially increasing your level of exposure – you do so at your own risk!
Click the Power button
While holding down the shift key, click Restart and continue to hold down the shift key until the blue Choose an option page appears:
On the Choose an option page click the Troubleshoot option
Click Advanced Options
Click Startup Settings
When Windows reloads you’ll be taken to a page called Startup Settings with 9 different numbered options, press number 7 for Disable driver signature enforcement
Now install the Trust.Zone VPN software as normal.