So I’ve had lots of Windows 10 issues on multiple laptop when trying to play music via Bluetooth headphones or earpieces recently.
My headphones would cut out at seemingly random times and also when I clicked my mouse.
It turned out that both my rechargeable bluetooth headphones and my DodoCool Bluetooth earphones have built-in microphones and by default, Windows 10 was enabling them as the default recording device. This in turn meant whenever the microphone picked up audio and and tried to process it, it caused the music to jitter on my laptop.
The solution in the end was very simple:
Right click on the volume control (bottom right hand corner of your screen)
Click Recording Devices
Right click your bluetooth headphones in the list of devices
Click Disable
You should end up with settings that look similar to this:
Thank you! In my case, though I was using my Bluetooth headphones, the microphone setting was still set to my computer microphone. And I was chewing gum, apparently loudly enough to block the audio. Now the microphone is set to my headphones (even though they’re in stereo audio mode) and the audio is good again.
I have Phonak hearing aids connected to my PC via Bluetooth, and videos would start pausing, playing, pausing, playing, etc. whenever another event sending sound through my hearing aids occurred. Using the tip here, I decided to disable ANY sort of microphone functionality for my hearing aids. It was the “Headset” option under both Playback and Recording. So far, so good.
Hi Sarah,
Glad it worked and thanks for posting as it will help others with Phonak hearing aids find a solution!