So you’ve got a shiny new Synology NAS and you’ve started storing files on it, videos, music and so forth. Unfortunately, the file transfer speeds are so bad you’re considering buying a turtle and glueing a USB drive to its back to speed up file copying.
After hours of searching the net for an answer, in the end, I found the cause of my woes in a couple of little settings tucked away on the Synology – effectively my Synology NAS wasn’t even trying to use newer/faster versions of the SMB protocol.
To find and check this, perform the following steps:
Login to the Synology NAS and click on Control Panel:
.Ensure that the SMB service is enabled then click Advanced Settings:
In Advanced Settings, set the Maximum SMB protocol to SMB3, I also increased the minimum SMB protocol to SMB2. If your NAS is operating on a private home network, you may want to disable transport encryption mode (use at your own risk) and enable opportunistic locking:
For me on my Synology DS215j, this took my file transfers from around 5MBps to around 80MBps!
For anyone looking for a better network platform for home, check out my article on Ubiquiti’s Unifi kit: http://bobmckay.com/i-t-support-networking/robust-powerful-home-wifi-ubiquiti-unifi/.
Is it necessary to reboot after making the changes? I have the DS218j. First I had used Disk Station to do a 2-way sync on my desktop for the Pictures folder. SLOW. Next I synced the Music folder. Relatively faster. Now I am attempting to sync the Music folder on my tablet (SSD) remembering how much quicker the transfer was on the desktop. File transfer rate = 1 file every 8 minutes. It’s been several days and 473 files remain. This is beyond painful. Many other descriptive words. So in short, I’d like to try these changes now w/o having to start all over because of a required reboot. Thank you!
Tried this change to SBM settings myself – on a DS918+.
It has made absolutely no difference whatsoever – even though the LAN connection on the NAS swears it is connected at 1000Mbpds , full duplex with MTU = 1500.
MTU size is the same on the PC..
I tried a multitude of “fixes” when my DSM 418 went from 100 Mb/s to 10 MB/s. Synology was showing Network/Network Interface/Network Status: 1000 Mb/s, Full Duplex, 1500 MTU.
When I checked Win 10 Pro/Control Panel/Network and Internet/View network status and tasks/Ethernet, Speed was showing 100 Mb/s.
Clicking on Properties/Configure/Advanced and drilling down to Speed & Duplex, there was the culprit:100 Mb/s Full Duplex. Changing that to 1.0 Gb/s Full Duplex, saving, and giving the Network Adapter a few seconds to adjust resulted in consistent transfer speeds of 100-115 Gb/s.
Of course, one’s ethernet adapter has to be capable of 1 Gb/s.
The lesson here is that just because your DSM shows a certain Speed does not mean that the host is transmitting at that speed.
Thanks for posting – its unusual for a Windows network adapter not to autonegotiate up to the highest available speed. The only time I’ve seen it not do this is when there’s a problem with a cable, driver or hardware (and I haven’t seen this for many years), hopefully this is the end of it the problem for you but if you do see any weird errors or network problems, might be worth taking a closer look at that network cable).
Thanks for having me check, my Synology had downgraded itself to a 100-megabit connection, checked the cable at the switch and unplugged and re-plugged the one on the Synology and it was back at gigabit. I was trying everything to figure out why USB transfers were faster than LAN after a recent volume expansion completed.
Hi Kacey,
Glad you sorted it – I’d check on that network cable if I was you though, I’ve only seen network speeds negotiate down when there’s a cable or connection issue.
thanks mate, this solved the issue for me!
I want to speed up my NAS 220j outside of network.please suggest how can i increase it
In home network , it is good . But outside network it is bad even having good internet connection speed and cat 6 lan cabel.
Hi Deepak, I’m afraid I don’t really know what you mean by “outside network”?
I applied the settings, but made no difference, even after 5 mins. Rebooted NAS, and now performance is back to full speed, like when this issue randomly appeared about 3 years ago. THANKS!
I changed the Max SMB Protocol to SMB2 and Large MTU and changed the Min SMB Protocol to SMB 2 and my read and write speeds went from 20mb to over 3,000 MB …yes 3,000 MB
This worked for me. Thank you Carlo!
Got my answer. When attempting the change, “Network Service will restart”. Guess I need to be patient….
For anyone wondering, you can do this live. Your time machine backup or file transfers will quietly recover from the extremely brief disconnect. Networking at this level recovers all on its own. You’ll quickly see your time machine backup estimated time drop soon afterward.
Yeah – wow!
I was doing an rysnc at 7.56MB/s. As soon as I hit apply (well, at least I didn’t notice anything pause), it jumped to 63MB/s!
The strange thing is, before I expanded my volume from 1 disk to 3 I was getting 30-40 MB/s
Scratch that – the network disruption unmounted the share and Ubuntu wrote to the root disk.
Turns out my network cable clip is broken, and somehow dislodged just enough to go to 100Mbit. At 1000Mbit, I’m getting 17 MB/s – still rather useless really compared to the single disk speed.
Internal file copying was 40MB/s and a Mac client was about 50MB/s, so it’s just something that Ubuntu got upset about…
(I’m up to 32MB/s with normal file copying instead of rsync…)
I’ve been fighting with this issue for weeks… broken network cable clip was the culprit! hahahahahaha *barf*
LOL – I feel your pain. I once had a customer network that had an intermittent fault but the switch wasn’t smart enough to diagnose where the problem lay. In the end it was a faulty NIC on the laptop of a travelling/roaming user.
Thanks! Just wanted to comment for others that might stumble upon this. Don’t have a gigabit router so was looking for other options to speed up my 1.5mb/s speed. This really worked – cut a 90gb move from 16 hours to 3 hours.
Hi Will,
Glad it helped! 🙂
I was really hoping that would be the answer to my problem… unfortunately it didn’t do the trick 🙁
However, my settings wasn’t setup as you prescribe. So I hope that a step in the right direction.
Thanks for that.
Good morning. Your hint made my month!
Slow speed has been a problem for years for the 1812+: the max. was 25 at its best …
I was even considering changing it for a newer model.
Now speed is up to 110 which is perfect.
Again: Thank you very much and all the best for you and your family.
Giordano Bruno
PS What is the transport encryption mode? What if I unable it?
Hi Giordano, I’m glad it helped! The transport encryption mode adds encryption to SMB V3.0 for security but obviously like any encryption, it comes at a cost so may affect your top speed it its enabled (try it and see!).
Very helpful. Save my day. Almost return. Synology should put this on their site
They do..
https://www.synology.com/nl-nl/knowledgebase/DSM/tutorial/File_Sharing/What_can_I_do_when_the_file_transfer_via_Windows_SMB_CIFS_is_slow
Thanks for the link! I think this must be new as they never used to have anything on their site.
The hints not work for me, still only getting 10.5MBs max transfer,
Any advise?
I can’t even access my nas. It keep saying authorisation required. Any suggestions???
Hi Clay,
I’m afraid if you’ve lost the credentials to your NAS you have a whole other problem my friend!
If you can browse to network shares though, your computer must have some saved credentials you may be able to retrieve.
Bob
Clay, There is a reset button on the NAS. Use it VERY CAREFULLY. The Synology web site will say something like hold BRIEFLY and it will reset the password. If you hold it too long it will do a complete reset and you will lose your data. So please, READ the web site first.
Hey GC, Thanks for the useful comment!
Hold it for 4 sec until you hear a beep. It worked fine for me and I was able to reset my password.
How long do I have to wait for the \\Diskstation share to come back? Currently says “The Network path was not found”…
Reboot the PC after the change. I had the same issue and that resolved it for me.
You legend!!!! Cant believe Synology don’t advise this info!
I recently purchased and installed a Synology DS418play NAS, using WD 4TB RED drives. After finding Mr McKay’s page on the interwebs,I made the same changes to my NAS as listed above.
Yet, it hasn’t solved the speed transfer issues. When moving three (3) ~4GB files from a PC to the NAS, with the NAS mapped as a network drive, the initial transfer speed is great…some 106mb/sec (Ihave the two NICs bonded, on a gigabit switch). Then, within a few minutes, the transfer rate falls off a cliff, dropping down to 5-6MB/sec.
It appears to be an issue during a multiple file transfer, not a single file transfer.
Hi Adam,
When you say the issue seems to be when you’re transferring multiple files, are they concurrent or queued? I’m wondering if concurrent copies of large files will have the hard drive head dancing back and forth and it could be the slow down you’re seeing is the caches maxing out. What is your RAID configuration and do you see the same problems copying the same 3 files back to your PC *from* the NAS?
Honestly, I want to throttle the people who suggested I buy a NAS and the replacement supposedly ‘better and faster one’. What a waste of money. I’ve spent the last 5 days trying to upload, transfer and get everything running and syncing smoothly!
Erm … thanks for the comment Em.
call me 🙂
Hi, thank you very much, I’ve been seaching on the web for couple of hours before finding your solution. It works for me!
MB
Recently installed a DS218, and the upload speed is awful. I made the changes above and I’m still getting upload speed in the single digit KBs range. At this rate, it will take a century or more to transfer my terabytes of photos. Do you have any other suggestions?
Hi Brandon, what have you tried and what is our setup? (e.g. Mac, PC, Wired, Wireless)
Hi Bob, thanks for your response. The DS218 has a wired connection to my Netgear R7000 router. All of my computers are running Win 10. One desktop is also has a wired connection, but the computer where I store the majority of my data is connected via wi-fi (2.4GHz). So far, I’ve tried changing the settings specified above and rebooting. Upon rebooting, the upload speed jumped up to 175Kb/s…very briefly, alas. It then returned to <10Kb/s…
Could it be the CAT5 cable I'm using?
Hi Brandon,
I doubt very much that the problem lies with the cable between the Netgear and the Synology but given both have Gigabit ports its probably worth putting a CAT6 cable in there anyway (negligible cost too). The speeds your seeing are so slow however that something else is amiss here and I’m guessing the issue is around the wifi. Have you done a test transfer from the PC that is connected to the Netgear via a cable? This should prove (or disprove) that the connection from the Netgear to the Synology is sound. What signal strength is your computer seeing? If you do a browser based broadband speed test on that computer, what speeds do you see? (I ask because that should theoretically show you the slowest speed on the whole chain which given the speeds above appears to be within your home network).
Hi Bob,
I was playing with it again last night and this may be a case of user error. I discovered the upload queue and got better visibility on what what happening. I did what you suggested about moving a single file (2GB) from the wired computer to the NAS, and it transferred in about 2 minutes. I tried the same file from wifi and got a similar result. I’m now moving the folders in smaller pieces (40-50GB at a time). Upload speeds bounce around between 1-5 MB/s…is this normal?
Hi Brandon,
There’s still a lot of factors to consider I’m afraid but the critical one is that MBps is not the same as Mbps (its all in the case), a MegaBYTE is eight times larger than a Megabit. If you are using, for example, the Wireless-G (since you said your wifi 2.4Ghz) then the theoretical link speed is 54Mbps (Megabits) now in reality this equates to a 25Mbps transfer rate. To measure this in MegaBYTES you need to divide it by 8 so we’re talking around 3MBps.
The truth is, if you want to do heavy lifting in terms of file transfer you either need a cable or a dual band wifi. Personally I swear by Ubiquiti Wireless Access Points, the pro versions of which give me a real-world transfer speed of around 25 MegaBYTES per second.
I had the same problem with the DS218+, I was transferring a ~100 GB folder with lots of tiny PDFs and it was running at around 10 to 50 Kbps. The way I solved it was to zip up the whole folder and transfer it at once, which reduces the size slightly but I think the major gain is that there must be some overhead in opening and closing a transfer connection in the Synology software. Once, the transfer was finished I extracted the ZIP file on the drive. It’s not ideal but gets the job done.
Hi Neal,
I think this is really a general issue not just Synology, I used to see this all the time when copying websites across servers, etc. (as they tend to hundreds/thousands of tiny files), just zipping it use to drastically reduce the time on both Linux or Windows systems.
Hi Bob,
Thanks for the advice and information. Continued testing over the weekend, looks like it’s working well. I switched the wifi to 5Ghz (802.11ac according to the router manual) and uploads are generally 5-10 MBps (not Mbps) according to the upload queue. The key is to not try moving terabytes in one chunk, I think. I moved a couple folders >150GB and upload times were in the 12-24 hr range. Anyway, thanks again!
Hey Brandon,
I’m glad things seem to have sped up. One thing I hadn’t considered is that when copying multiple files from my PC I never do ‘concurrent’ copies, that is where you set a file copying, then separately set another copying, then another, etc. – this is because Windows isn’t smart enough to just push each additional file to a queue, it copies a chunk of each in a cycle, which means there’s a bigger admin overhead (and if you have an old HD, the read head will be jumping about a lot more). If you need to copy multiple files, I’d only do it where you are able to select them all at the same time and do a copy/paste (sometimes I’ll even move files on my PC to the same folder before moving them to my NAS to facilitate this).
All the best
Bob
It worked for me. But why did it need to be changed – I was at 112 Mbps then dropped to 12Mbps for no apparent reason.
Thanks a lot, it brought me from 10 to 110 MB/s – been waiting so long to copy the files for a year until I googled and found this forum 😀
hi bob my ds215j wit 2x10tb hdd in shr buut when i try and copy my 1Tb acronis system back up to usb hardrive im luck get 6MB/s which is slow when this drive does 80MB/s plus on my usb3 on pc. Your fix did not speed it up dsm 6.2… fully up to date
Hi Andy,
Thanks, just to be sure, are you copying over USB, wifi or ethernet? Samba (SMB) is a network protocol you see.
You, my good sir ROCK!
Been uploading photos for days. Now I’m done in a matter of hours.
Thanks a bunch and cheers
Hi Bob, I come.across your page when I am searching for a solution to the slow transfer. I have just got my DS918 and setting it up. Tried transfer a drama download and speed was like 3MBps. I did as what you have shown. But it hasn’t turn for the better. Do I need to do a power down reboot for my DS918..? Many thanks…
Thanks for this, new NAS and couldn’t understand why it was so slow on transfer. Applied your settings and rebooted, all is good. Thank you sir!
Hi,
Great post. I was getting 4MB/s upload to the NAS drive from my laptop on wireless.
Adjusted all parameters as listed above and that still didn’t work.
Finally changed wireless to 5G and that made it jump to 10 MB/s for smaller files and 40MB/s for larger video files.
I am sure more fine tuning to be done but it’s very usable now.
Thanks,
Robert
Hi,
Tried the settings suggested above but unfortunately did not have change anything for me.
I have a DS218+ wired to router. Used to access it via powerline (650 Mbps) from my PC and got around 110 MB/sec.
“Upgraded” my WiFi and now use Asus wifi card (Triband) to connect to TP-link Archer VR2800 router. Windows suggests the WiFi connection speed is 1700 Mbps which I was hoping would give me similar results to powerline. My current file transfer speeds are 5-8 MB/sec which is slower than my broadband. I think its a settings issue as file transfer between my Laptop and PC over WiFi are around 30 MB/sec. I have tried to switch from SMB to FTP but no change in speeds. Is there something I am missing. Any suggestion will be appreciated.
Thanks.
Hey,
I’d try the Powerline again (with the far end plugged in to the new Archer router), the idea being to to test the throughput from the Archer to the NAS (if its as fast as it used to be, you know its a problem with your wireless connection rather than that link or a protocol issue. Assuming that the test shows fast speeds via the Powerline, I’d try a couple of different options for connecting via wifi if you can (diff adapter, tablet, mobile, etc.) and see what throughput you get. All I can think of I’m afraid!
Thank you! It work great.
:)) Thank you!
from 40 to 780 MB/s with 5g WIFI!
I recently bought the 918+. I have it and my previous Synology connected at the same gigabit ethernet switch (older version of TP-Link’s TL-SG1005D), however even after adjusting the Network settings on both Synology DSs, the transfer rate is still around 3 MB/s. Nothing has changed. How can I doctor this (I have no problem exchanging parts of the hardware) to finally get solid transfer rates between them?
Hi Alex,
Too many unknown factors here to be able to offer any advice I’m afraid:
Where to/from are you doing the copies? (device types, etc)
What type of connections are the devices using (I’m assuming the Synology units are wired but if using a PC, is that on wifi?).
Have you checked resource monitor to see what speeds the Synology units say they are connected at? (if you have a bad cable, it could still be negotiating to 100Mbps even if both sides are capable of Gigabit).
Hi Bob, I followed your recommendation but the issue persisted and my write/reads were still slow on a Macbook.
However, switching from afp://…. to smb://… seems to have done the trick; speeds jumped from 5MB/s to around 100MB/s.
Sharing just in case someone else forgets that this trick is for smb. Like I did!
For those still having the issue, as it does not apply to your setup. If you have dedicated 10GB connection to your NAS, make sure your iSCSI Targets are set to bind to those network cards. If all Networks are selected, you will notice that speeds will not always work as expected as it would be binding the connection to the slower Network card interface.
go to your iSCSI manager, select the target section, select your Target and Edit. In there Select the Network Binding tab and use the “only selected interfaces” and check only the desired high-speed interfaces on the list. Bingo! now you have the expected speeds. Synology has a fantastic write up on MPIO (multipath) as well that is easy to follow.
The above answer asumes you have properly configured the network interfaces on your server and NAS.
If that’s your home-setup I have serious geek-envy!! 🙂
You ar a legend. Went from around 20 up to 120! So a quick courtesy to say thank you.
I had already put the SMB3 & 2 min & max, but hadn’t disabled Transport Encryption Mode and now i’m uploading over wifi at 15 MB/s and have uploaded 2 gig in a few minutes, which took an hour before. So Thanks!
The only thing i’m not sure about is I still have the ‘Enable SMB2 Lease’ ticked, as when I went to untick it, it warned “If you disable SMB durable handles or SMB2 lease, the Bonjour Time Machine broadcast via SMB will be disabled”. Which sounded bad as this is a Time Machine backup i’m doing so I left it ticked for the time being. Will that make much difference? Oh, i’m on Mac.
Hey Pickles, glad this helped. Regarding the Time Machine Broadcast I’m afraid I’m not an Apple guy so can’t help, hopefully someone else here may know.
I want to use my Synology DS718+ to backup 2 Win 7 PC’s, one with an Ethernet link (PC-1) the other wireless (PC-2). Each PC has an external USB drive and a NAS user folder mapped as a PC drive. I can’t do unattended late night automated backups since the NAS maps disconnect after some idle period. I did a backup on PC-1 to it’s external USB drive and copied the 110GB file to the NAS drive at a good rate in about 45 min. That won’t work for PC-2 since the wireless transfer rate is far too slow. I’m thinking about adding a PowrLine Ethernet link from my Router to PC-2 (no easy way to run a cable) and would appreciate any thoughts on this.
I also have 3 more PC’s I want to connect and am thinking of adding an 8 port Ethernet switch but not sure if I can still set fixed IP’s for each user.
Hi Paul,
This really depends on the type of backup you’re doing, these days I generally ‘image’ my PCs shortly after a clean installation and manually copy the image to the NAS. After that, just backup documents, etc. to the NAS directly on a schedule. You should need to map network drives, just create a shared folder on the Synology and use the UNC path to it (\\NASNAME\SHAREName\) – provided your machines are using your local router for DNS, this should work fine. In terms of fixed IP addresses, again you should really need them – just use the UNC paths of the PCs (e.g. \\PC1\). I’ve used powerline adapters quite a bit as my previous apartments were solid concrete & rebar, they worked pretty well and from what I read, they have gotten a LOT faster since then. Just remember that the sockets generally need to be on the same phase and sometimes you can get interference from other equiment (I used to have a cheap laptop power adapter that would kill powerline connections when it was plugged in to the same ring main).
these settings did nothing for me. Still in the sub 10 b/s, transferring 1GB takes almost an hour.
Hi JP,
This seems like something else is going on there, without any details its impossible to help however. For example is it wired or wireless, what is the theoretical speed of the connection, what operating system are you running and what is the data your copying (e.g. 1 1GB file or 1000 1MB files)
Nice info! I have a DS216SE and since a week or 3 transfer files is so slooooow. It start 2 sec with 30mb and then drops to 1mb and 366kb and 0, back to 1/2mb and 366kb and 0…..after checking i’m seeying my diskspaces runs up to 100% and i think that is the bottleneck. I have 2 reolink camera’s attached but i disabled them testing and no difference. I tried your stuff above but nothing seems working….any suggestions? thanks in advance!
hi.. this seems to be a productive thread,,
I’ve searched high and low for the issue i have!
I’ve got the Synology DS418Play with four 2TB Seagate Ironwolf NAS drives. even with a direct wired connection to the NAS, I am unable to get more than 10mb transfer speeds. Its rather sad! I’ve been at this for at least 6 months now to no avail!
any help will be really appreciated
Well that did it for me and I thought I’d set the USB to ‘3’ already!
Thanks for the tip!
NOTE!!
I also had data transfer problems. Alle Cat6 cable, gigbit switches. Everything checked with testers, I was going crazy.
Eventually a pro network friend of mine asked: do you have a Sitecom switch in your network? Yes I had one, after replacing it with a proper switch all is extremely stable at 115MB/s.
Do you have a Sitecom switch? Do the following:
Disconnect all cabels, place it on the floor with a bit of room around it, then smash it intensively with your foot until only tiny pieces are left, THAT’s my recommendation for Sitecom hardware!
The instruction above didn’t help. Finally solved for it with these settings:
Under File Services -> SMB/AFP/NFS
Max SMB – SMB3
Min SMB – SMB2
Encryption – Auto
Enable opportunistic locking
Under File Services -> Advanced
Enable file fast clone
Enable Windows network discovery to allow file access via SMB
On Windows 10, turn off SMB 1.0 and turn on SMB Direct
Hope this helps. Good luck
No luck on a DS918+ write performance on gigabit LAN between a PC with an SSD can only push files to this NAS in RAID 10 at 20MB/s and read at 50MB/s? I have RAID1 IOMEGA NAS’s from 15 years ago that are faster. SMH. SAD.
same here. changed settings. but problem remains… DS218j
Thank you! The transfers for DS Photo (Android) are much much faster than before 😀
I applied all these settings on both NAS and Windows 10 PC and regretfully this all doesn’t work for me. Not with wifi and neither with direct USB cable.
However the zip solution works: 250 MB of files in a folder which would take 11 hours with about 50 bits/second, is now copied as .zip file in a few seconds to the NAS!!
Would still be nice though to get a speed on multiple single files which is about 100.000 times faster. Something must be terribly wrong.
Hi Tom,
The speed your seeing above is unfortunately not down to the connection speed of the Synology but purely the admin overhead at source and destination for moving lots of small files. This occurs even on a business network when copying to a high-end Windows server. I used to run a web design company and websites, by definition, are made up of thousands of small files – we used to see the same problem you’re seeing all the time.
Hello Tom Mensink,
did you find a solution? I face the same problem.
I have also very small transfer rates on small files. Also as you, the time needed to copy many small files has a multiplication by a big factor compared to big files. The NAS itself on USB copy and everything else is very fast, also on small files.
But transfer rates drop high on WLAN even on really, really great WLAN conditions. Transfer rates also only have a high drop on small files, not on big files. Same as you.Big files are transfered great.
Zipping file is not working in every case. For example using DSM as SVN Server or as Cloud-Synchronization, you want to have also fast transfer rates on small files.
Do you have a tip?
Or anyone else who has this problems?
I tried several settings and googled very much! But no solution. The high drop in transfer rate is only on small files on WLAN (also on 5Ghz with very good condition).
I tried several DSM Settings, I switched of IP v6, I tried Windows tweaks. But it is still slow on small file over WLAN. As Example, slow is under 100 kbit/sec (30-50 kbit) for small files vs. 80 Mbit/sec on big files. So the difference is very high.
Copying same small files out of USB to DSM is fast. Copying same small files out LAN to DSM is also relatively fast. Not fast as USB copy or copy on DSM itself, but still at around 5-10 times faster as WLAN.
I hope someone has a tip.
E.g. I want to speed up SVN on very big bunch of small files to DSM.
best regards
Manni
As side note:
Also the calculating time for deleting a big bunch of small files is incredibly slow over WLAN on DSM.
On local DSM or local Windows it deletes the files in a blink, it is so fast, that you do not see any popup. And when deleting the same files on DSM over WLAN, you need 20 seconds. Also here, a very, very high factor of needing more time for the same task.
Thanks a lot for any help!
I have tried to apply the instruction above on DS918+. Write performance still the same at 5mbps max 🙁
Is it a must to connect with ethernet cable to transfer file in order to get a faster speed? Or the instructions above can also increase the transfer speed via wifi as most of the members with me are using wifi to read/write file to the NAS.
Any help would be greatly appreciated.
This worked for me.
I started seeing speeds up the 100Mbs after making the change.
The other thing I did was copy to the NAS directly through the computer folder on the network, not through the media server. Most certainly do not transfer using quickConnect.to/User. Its really slow.
Sonos Problem.
I found that after transferring all my music files to my new NAS the sonos failed to sync.
Seems that Sonos uses SMB1. I had to reset the minimum back to SMB1 .
Thanks for this. May have also greatly improved my CloudSync to DropBox syncing.
For anyone that still has this issue, keep the above synology settings:
Maximum SMB protocol = SMB3
Minimum SMB protocl = SMB2
Transport encryption Mode = disable (I suggest leaving this at auto, encryption DOES impact speed no matter what OS client you use)
Enable opportunistic locking = Enable
What I found out with a Windows 10 O/S:
Configure the network adapter (I did this with a WIRED connection) -> Advanced settings -> WINS ->NetBIOS setting. ENABLE NetBIOS over TCP/IP.
That above setting kicked my Synology DS413J from a dismal 8-10MBps to an average 30 – 55MBps. And yes, speeds go quicker if you configure the synology file service to disable encryption.
Hi Dexter,
Thanks for this – out of curiosity what Synology model do you have? I’d also be curious to know your setup generally as I’m very surprised that a legacy protocol like NetBIOS would impact your transfer speeds.
Appreciate the detailed instructions if this is able to help others though!
Bob
This is a productive discussion; thanks to all the contributors.
Changing the settings did not work for me and I’m getting ~5MB/s with an rsync transfer of a lot of photographs ranging from about 10MB to 50MB in size (hundreds at a time).
I have a Macbook Air connected to a Time Capsule router (gigabit) through a USB / Ethernet adapter. The USB should be capable of 5Gb/s so I don’t think it is throttling the ethernet (Cat5e cable). DS218+ is connected to Time Capsule as well (Cat5e).
I would appreciate suggestions!
HI Nathanial,
Have you checked all the protocol settings on this page:
https://www.synology.com/en-us/knowledgebase/DSM/tutorial/Backup/How_to_back_up_files_from_Mac_to_Synology_NAS_with_Time_Machine#b_15
Bob
Hi all, I have a DS218+ and I’m struggling to upload folders.
I have my Mac wired to the router. If I do a speedtest on my computer it says 605Mbps DL and 107Mbps UL. When I transfer the files over Synology Drive drag and drop, but also on Finder, is super slow. The speed shown on Synology Drive is 2MB/s.
I set evrything up as described above, but still very slow, is there anything else I can do?
Is this transfer speed normal for the internet connection I have?
Thank you so much for your support
Hi Julia,
Lots of unknowns here so a few questions:
You did a speed test, presumably that is of your network connection not your internet connection? (dam fast if its the latter)
You ask if the speed is normal for the internet connection you have – I’m assuming the Synology and your MAC are both on your network so the internet speeds shouldn’t play a part.
What sort of files are you copying?
My best guess here is that the appropriate protocols aren’t enabled, this guide here shows the settings for AFP, etc. when setting up Time Machine for Mac backing up to a Synology NAS, I’d check out section 1.3 of this guide:
https://www.synology.com/en-us/knowledgebase/DSM/tutorial/Backup/How_to_back_up_files_from_Mac_to_Synology_NAS_with_Time_Machine#b_15
Hope that helps.
Hey all! Super helpful thread. I’ve enabled the SMB services and the upload speed has increased dramatically.
But In my DS218j when using Synology Drive 2.0 from an external location if I try to download a file the upload / download speed is super slow (>1mb). But from the same external location if I access to the DMS vía DDNS (https://xxxxxxxx.synology.me:5001) and I try to download some files from File Station i am getting 20mb/s speeds, something more reasonable. Maybe Synology Drive cannot use the 5001 port and is accesing to the NAS via QuickConnect? Makes sense? How do you do to increase the speed of Synology Drive?
Thanks in advance!
Wow, I’ve read the whole thread here, but nobody seems to get the issue I have. People seems to have speeds issues. I’m in the process of transferring data from my old NAS (Netgear 4 Ultra NAS – RAID 5 – 4 x WD Red 3 Tb) to my new one (Synology DS1817 – SHR-2 4 x 6Tb WD Red). So I’m transferring data over network which is all Gigabit network, and I reach about 420Mbps, I’m pleased with that.
The issue I’m facing it that about 20-30 after starting a transfer, which is made either from Windows Explorer, Directory Opus built-in transfer dialog or even bvbackup 2, a small but useful backup utility, it starts to be really slow. If I reboot the Synology NAS, it goes fast again, that’s why I think it’s the issue here. But as the transfer foes on, the delay between files transfer (each of them are between 1Gb and 5Gb) becomes more and more important, then, after 20-30 minutes, you can count about 2 minutes between each file transfer, and finally, after 30-40 minutes, the network link on the NAS goes down, the shares drop, I have to reboot the Synology NAS to get it working again.
Besides that, everything is fine, but it’s like if I ‘hammer’ the NAS by transferring a lot of files into it, it seems to become overwhelmed and the it drops ethernet connections all of sudden.
It might be a problem with your disks. Some(all?) high capacity disks have a ‘low’ size storage for normal write operations. In the ‘not used’ time of the disk, the disk migrates these storage blocks to another place.
See also: https://www.buffalotech.com/blog/cmr-vs-smr-hard-drives-in-network-attached-storage-nas
In short, some disks are useless in NASses. And you might want to bring the drives back to the dealer, and ask for faster ones. But almost all higher capacity disks have this problem after 100GB some sooner, some later, some block totaly when this ‘temp’ space is full, some disks go to a crawl but keep on working.
Hey Frank,
Yep that’s a good shout given he’s using WD drives – I remember hearing something in the news a few months back that WD we’re quietly slipping some SMR drives in to their NAS drives – not cool!
Thank you!! It was just sitting there timing out; and now I’m at max speed.
Thanks. If my read speed is consistently over 110MB/s but the write speed is stuck on 84-86MB/s what could cause that?
I tried the above and most of the suggestions in the comments.
Hi Bobby,
Writing has a higher admin overhead that reading (due to writing the data, file allocation tables, permissions, etc.) so I would assume this is the cause – still decent speeds to my mind.
Thanks for your response. I should have noted that my write speeds would start around 110 and settle around 94-101MB/s.
Nothing has changed with my network. It’s just a bit of a pain with transferring large files now with the decreased speed.
Thanks
thanks for the exellent info,
i was frustrated, uploading files to my nas was at 3 kps !!!!! (with a wired lan connection),
i followed your tips and at first i reached 4mbps which was an extreme improvement, but after a minute everything dropped back to 5 kps
i was doing everything with quickconnect and this seemed to be the mayor problem,
from now on i only upload using windows explorer, i have upload speeds of 8MBs to 16 MBs,
maybe not what its supposed to be but now at least i can do something
Found this thread while googling the issue.
Same thing on mine (DS218PLAY). Suddenly I couldn’t get any transfer speeds above 2 – 2,5 MB/sec.
I was connected through QuickConnect. None of the solutions in this thread seemed to fix it for me, but if I used Explorer and simply navigated to the share, speeds were back to where they were supposed to be.
Worked on DS414j. Thank you
Hi experts, I turn to you with these requests. I bought a Synology DS218j NAS server and a Seagate BarraCuda 4TB disk into it. I managed to install everything, get it working, but I copied the files slowly.
I connect to him so I created a network unit in the pc with his address: 192.168.0.185 and saved the login data. While downloading from it is always about 100 but when writing it is copying 3GB file slowly 10-40 all the time from the same location and when copying 20 and larger file speed is between 114-88. And that’s strange to me. I have no switch to test it with. But when copying from PC 1 to PC 2, the speed is fine around 105 and no matter how big the file is. It’s the same whether I copy from PC1 or PC2.
When I connected the NAS directly to the PC so nothing changed, just the IP address of the NAS and I had to create a new network unit but that’s understandable. If I have to change and re-set the network adapter on the PC and NAS IP so I do not understand and I did not. I have Samba 1 turned off in windows 10 and set as minimum SMB2 and max SMB3 in NAS. Encryption is on the car, renting SMB2 does not change its on or off. Opportunistic Locking is on, WS-Discovery is also on. I don’t know what to do anymore, so please ask for advice.
Thank you.
Omg thank You very much. I am now on 80 MB/s from max 25 MB/s
HI,
I have been experiencing the same problems as many posters here.
I have slow transfer speed between my DS218+ and 2016 Macbook.
I have tried all the suggested fixes with no success.
Wifi Network here has 2 Ubiquiti AP running at 5Ghz connected to Edge routerX through a Netgear switch. All ports indicate a 1G ethernet connection. Laptop Wifi Connection speed ranges from 400mbps to 200mbps.
Doesn’t seem to matter where I am in the house, Black Magic reports about 22MB/s read and write.
I’m lost now. Don’t know what to do next. I have SMB as the only protocol on the DS218+
Max SMB – SMB3
Min SMB – SMB2
Transport Encryption – DISABLED
Opportunistic Locking – Enabled
The NAS is configured in Hybrid Raid mode (SHR) running 2 WD Red drives (4tb) which are reported as being healthy and only approx 12 months old.
I’d really appreciate anyones help as I’m about to go nuts. I’ve spend weeks trying to fix this.
There maybe a nearly new DS218+ on Ebay soon.
Thanks in advance for any ideas….
Hi Jason,
This actually looks about right to be honest. Wifi rarely delivers even close to the listed link speed in terms of throughput (to quote this article: “In addition, net IP layer throughput of WiFi is typically 60% of the air link rate due to WiFi being half-duplex”). Obviously you then need to divide by 8 to get the Bytes per second rather than bits so in your case if we call the average speed 300mbps, 60% of that is 180mbps, divide this by 8 to get the bytes per second gives you 22.5 MBps (note bytes rather than bits).
The true test of where the bottle neck lies though is to do a speed test with a wired connection.
Hey Bob. I finally got around to testing a wired connection and was seeing between 90-100MB/s for both read and write. After re-reading your previous comments, I am thinking that wifi and wired connections may be performing as expected?
I’d really appreciate your thoughts and comments. Thanks acne.
Jason
Thanks acne (?) *again* !
Hey Jason,
You’re welcome! Autocorrect strikes again huh!? 🙂
All the best
Bob
Hi,, it doesn´t work for me.. just 10Mbps..
Nas conected to router with cat6 wire..Router conected to PLC with cat6 wire..and Pc conected to PLC (3m far from main PLC) with cat6 wire.. I know conected through PLC decreases speed, but … it´s just 10Mbps..
I think the problem is inside synology ds218.. in network status 100Mbps, full duplex, mtu 1492. Is it right?.. It should be 1Gbps, right?..
Thanks
Hi Jose,
I’d be very surprised if the bottleneck is the NAS, I would guess the PLC (I’ve assumed you mean PowerLine Convertor/Connector). While PowerLine connectors are good, they can get interfernce from lots of sources. A common problem I have seen is from AC/DC adapters (for example laptop chargers, phone chargers), generating ‘noise’. Things I’d try:
– Plug in directly to the NAS via an ethernet cable and test the speed, if this works you know the problem is the PLC
– Trying switching off anything not needed and do another test with the PLC, if its faster, slowly turn things on until you find what is generating the interference.
To be honest, if your PC is only 3 meters from your router, I would use either a network cable or wifi instead of a powerline unit – I only ever use those as a last resort.
I did all the steps above and rebooted the Synology NAS, but still getting upload speeds of 10Mb/s.
Hi Allan,
If you need help from the group here you’ll need to give a lot more information (how are you connected, what are you copying, what’s the listed speed of your connection, what hardware, etc.)
Bob
Found this page today and it has completely resolved my slow transfer speed issue. I was contemplating creating a subnet and using a second router as I originally thought it was a routing issue but this simple change has increased my transfer speeds from ~20MBPS to ~110MBPS. Absolutely brilliant – thank you so much! ??
Hey Dave,
Thanks the comment and glad it helped!
Hey Bob,
Hope you’re doing fine and thank you for this article which has helped many people!
I recently bought a DS218 to backup my projects that are really important to me. However, currently its only throttling around 300kbps of download, and 20kbps of upload. After your suggestion its still the same. In the first 5 minutes or so it was around 20mbps, but then it started to drop really fast. At this current pace it will take me 11.5 days and that is not acceptable. Is there any way of fixing this issue before sending it back? I am using a MacBook Pro 2018 running macOS 10.14.6 Mojave. Backing my data via Cloud Station which is connected via IP (192.168.x.x). No other processes are running, CPU is at ~5% and RAM around 15%.
Hope anyone can help.
Joey
Hi Joey,
Are these projects website projects by any chance? I only ask because what it sounds like you’re hitting is the administrative overhead of small files (which occurs no matter how you transfer them, even copying to a local disk). If that is the case, there’s a number of ways you could solve this and its about choosing the right one for you but firstly I would recommend using some sort of sync tool rather than doing a full copy each time you want backup a project – a smart sync tool (such as RSync on Linux or RoboCopy on Windows) will copy on the files that have changed, making it perfect for website backups and it can run in the background on a schedule. Other ways you could do this are:
Store the projects on the NAS and work from there (backing up the NAS to the cloud for CloudSync)
Backup the files from your PC directly to OneDrive/Dropbox/Google Drive and use CloudSync to download a copy to the Synology
Zip the projects before you copy them (a zip of the same files will transfer quicker)
Hope this helps
Hi Bob,
Thank you for your reply. The projects are not for websites but for music stuff, so still could hit the administrative overhead of small files probably. 1 folder of 225GB contains 120614 files! I still have slow speeds but ordered a ethernet adapter today. Hopefully that will make a difference. Thanks for your tips!
I’ve had a Synology DS416play with 16 TB of disks for nearly 4 years now. I have been unable to use it for backup due to horrible performance. According to Resource Monitor, the transfer rate is only 3-5 kB/s at peak! In two weeks, 1 TB of my laptop data is still not fully transferred. When I use a USB3 disk the full backup is only a couple hours.
On my old laptop, everything else operating went to a crawl, and the backup never finished after weeks!!!
On my new HP Zbook with an i9 processor, the CPU is no longer being overloaded, but the backup is still crawling. I have a Gb/s Ethernet wire connection with a Gb/s hub only a few feet between the laptop and Synology.
I tried all the settings suggested above, without success. Actually I’m stunned people get Mb/s not Kb/s, yet still complain. How does anyone get the Synology backup to work? My previous Windows Home Server worked way better, but no longer supported, unfortunately.
Hi Lawrence, so that I don’t waste your time telling you things you already know, let me know your experience, etc. A bottle neck that small is definately not going to be processor related, something else is going on. A few questions:
1) What speeds to you get if you simply copy a large file to and from the NAS (not a backup)
2) It sounds like you’re doing a full system backup (e.g. whole PC/laptop), is that correct?
2) What backup software are you using to perform the backup?
Dude, thank you so much! I’ve been dealing with 6MB/s downloads forever, and I thought it was just a dodgy router.
I finally resolved to fixing this, and came across your post. I made the changes, and it instantly went up to 45MB/s on small files.
Dang!
Hi Jon,
Glad it helped and thanks for the comment!
BOB, mate….
I don’t know how to thank you ! I had problems in playing 4k hdr movies, especially the ones with very high bitrate….I couldn’t watch 10 minutes without huge stuttering….I noticed poor transfer speed from/to my NAS (50Mb/sec wit ha gigabit lan)
Ilost two days tryng to find solutions, cables, switches, router, created NFS shares, do every kind of test…..the n I find your page: now I have 90/100 Mb/sec transfer rate and I can enjoy movies without any problem.
I just wanted to tell you
Huge thanks and hug form me !
diego
Hey Diego,
You’re very welcome! Thanks for the kind words and I’ll take a hug 😀
Enjoy the films 🙂
Firstly, thank the lord for this thread… I did a lot of searching for this topic. Great work, Bob – thank you.
I tried all of these settings, with no luck – until I had a powercut due to a storm yesterday. Once the power came back on… perfect – went from around 4Mbps to 85Mbps. Awesome. The next day – I’m saving a bunch of files to my NAS and suddenly I’m back down to the 4Mbps mark again. Checked all of the settings to make sure I wasn’t going nuts – but was all as it should be.
So, last thing to try – to protect my sanity was to flick off the power to my powerline. I only flicked off the unit connected to my iMac, out in my garage office for two seconds – and then back on again (didn’t touch the powerline unit at the router). And now I’m back to 85Mbps again.
Like others have stated – my read speads are fine from the NAS (DS218j) it’s only send TO the NAS which is a problem.
What the hell is going on with my setup? I mean, I’ve sort of found a really janky workaround for now – but flicking one of my powerline adapters on and off now and then seems like something I should be able to avoid!
Thanks in advance!
David
Hey David,
This is going to sound a little odd but I would go around and unplug anything in the vicinity of powerline adapters that is electronic (not necessarily electrical, simply electrical devices are fine).
I say this from experience. Years ago I was staying at a friends house and connecting to wifi in this guest house which was fed from a powerline adapter. It worked great but every now and then, the speed would bomb – I couldn’t work out what it was. After a few days I realised it was whenever I plugged in my second laptop charger (a cheap copy) in to a nearby socket. It caused interference electrical ring main that forced the PowerLine to “step down”.
Ultimately if you want to know if the problem is in the NAS or your computer, you need a direct cable connection (no powerline, no wifi) and that’ll at least let you rule those out (even if you have a cable trailing through your house for an afternoon).
I’m trying to use Hyper Backup to Synology C2 service.
The best I get from my ISP is 30mbs
The Synology (DS416) is connected to an unmanaged switch and that in turn is connected to a Powerline plug.
This other in of the powerline plug is connected to the router.
The best upload speed i get is 300kps
I have made the changes in your opening post, but this has made no difference to my speed.
350 KB/s Upload and 10 KB/s download.
btw files transfers between PC and the nas are just fine. (PC is connected to the same switch as the NAS)
At the moment it’s not practical to cart the nas to another area of the house to see what a direct connection to the router would give.
Hi Sharon,
I’m afraid you may have to either cart the switch or buy a long network cable. In order to rule out the powerline adapters, I’d highly recommend running a direct cable from the PC to the switch.
I’ve received an update from Synology today.
Apparently that speed is about right for my 30mb broadband.
So it would take over a month to upload 300gb
strangely enough if i drag and drop a backup file from my desktop, it will take just over two hours…..
In the UK, in the part i live in i could get 50mb but that costs over £50 per month, which is too expensive when your on a limited income. (about 62 dollars)
Hi Sharon,
I’d dispute that from Synology to be honest. Have you done a speed test to see what your maximum up/down is: https://www.speedtest.net/
30 Mbps should give you 3.75 MBps download speed (notice the uppercase B to signifiy bytes per second, not bits). If you are getting 30 download, I would expect at least 10Mbps upload (which is 1.25 MBps upload) which should upload you3 300gb in about 4 days.
Hope this helps
Bob
P.S. I’m in the UK too. 🙂
My isp is TalkTalk, and because I live in the back of beyond it doesn’t matter which company I use 30mb (download) is what i pay for, and it swings between 15mb to 25mb.
Just done a speedtest and it reports15Mbps down and 1.97Mbps up.
This is using a PC connected to an unmanaged switch (gigabit) then into a powerline (gigabit) (wifi turned off) which is picked up by another powerline straight into a Synology router.
The reason why I’m actually experimenting with this is because my secondary NAS (DS416j) had a disk fault so I’ve turned it off for a few days whilst waiting for a replacement disk to arrive. I’m trying the Synology C2 30 day trial.
The other solution is to backup the photos as is to Amazon Photos, Microsoft OneDrive, or Flickr Pro. But whilst they are okay for photos, they won’t do versioning (well Microsoft Onedrive sort of does now, but 1 file at a time)
I was looking for a true set and forget online backup with versioning.
My other choice is to create Hyper Backups to 2nd NAS and have that Chugging away uploading said back-ups to synology.
The problem i see with this is NAS A sends weekly backups to NAS B
NAS B starts uploading this to Synology
However the following week NAS A again sends a backup to NAS B.
BUT
NAS B is still uploading last weeks backup.
The final option is to create the backup NAS A to NAS B using hyperbackup.
Download the Backup file to the PC….then upload THAT file to my Amazon drive, One Drive, ect
Although individiual file size limitations might come in here. So i might have to create smaller job, maybe one for each year.
Living in the stick is wonderful, but you pay a price with the internet limitations.
Maybe USB 3 drive and offsite backup is the way I’ll have to go.
Hi Sharon,
Dam, it does sound like you’re stuck there unfortunately. I’m out in the sticks too and we used to only have ADSL (v1) with slower speeds than yours. Given that your connection has a hard (and very low cap) and your uploading data that doesn’t really compress (I’m assuming your image files are already compressed, e.g. JPGs) your kind of stuck. The only other factor here is the volume of data you have changing each day – if its low you could obviously haul your NAS somewhere with faster broadband to do the initial “seed backup”. I actually created a similar setup to yours for a friend who is an avid photographer in a rural rea, she uses Dropbox on her laptop to store her photos from her camera (and auto upload from her mobile phone), when they are uploaded to Dropbox and she’s done editing them, she switches Dropbox to not keep a copy on her laptop (due to storage contraints). No quite seperately, we have configured her NAS on her home network to synchronise ALL of her photos to it, which works ok because the download speed is better (and the photos are uploaded when she is out and about on faster connections generally). This means if she needs quick access to her old photos when at home, she does so via the NAS. Any changes she makes there are synchornised back to Dropbox for a “single version of the truth” for her data but she has a complete local copy, a complete cloud copy and the option to easily do the uploading in other locations.
Not sure if that would work for you but its good for her.
Hi!
Thanks to your article I solved another problem: Synology Drive Backup was stuck, it seemed to loop.
I just changed one settings:
Advanced Settings: Minimum SMB protocol: from SMB1 to SMB2
Now the Drive Backup works.
All Best
Henrik
Well, here’s my go at it.
I have a brand new 420+ with 3x6TB redwolf drives. I am attempting copy of important files from my Windows 10 laptop to the NAS. I did this by dragging and dropping the folder from My Computer to the NAS file transfer window.
I am getting speeds of 142 KB/s to 3MB/s. It is bouncing all around. All cabling is CAT6. laptop NIC shows 1GB connection as does NAS port. All connections go through an unmanaged GIGA switch, which incidentally shows giga connections on relevant cable port lights (1000MB vs 100MB lights).
I was excited to find the settings here and I changed accordingly, but see no difference in speed. I abandoned one attempt yesterday that was still going at 20 hours. It was a 5.2 GB folder of files with many sub folders/structure.
I also tried this, from Homer above:
Under File Services -> Advanced
Enable file fast clone
Enable Windows network discovery to allow file access via SMB
On Windows 10, turn off SMB 1.0 and turn on SMB Direct
I’m at a loss here. Anything else to try?
Thanks
Hi,
If I were you, try and find a single large file (say 1GB upwards) and copy that and see what speed you get. That gives you the true network through put. Lots of smaller files each have an admin overhead (small at the source, larger at the destination) and it can have a big impact. When I copy websites consisting of – for example – 30,000 tiny files amounting to only 100Mb, it takes ages compared to a single file 40 times bigger.
Thanks, I will try as soon as the current copy operation (which has been running overnight) is done.
Hi Bob,
I tried the steps suggested I even tried other tips on the thread. And I cant just manage to improve or change transfer speed. I get a maximum of 27 Mb/s and drops as low as 16Mb/s then tops again at 27Mb/s and so on(fluctuating).
Please note that I am using DS 1019+
Network status: 1000Mbps, full duplex, MTU 1500
I am connected directly to the NAS through a very short cat7 cable(chaged to cat6a and tried different cables of both in case the cable isnt functioning)
It seems to me that I am doing everything right and connected direcrly(no router or switch) to the NAS but still cannot get the results I am hoping.
Your kind advice is much appreciated!
Fahad
Hi Fahad,
What sort of data are you trasferring? Have you tried transferring a single large file (for example 4GB) and seeing what speeds you get versus a bunch of smaller files?
You mention you’re connected *directly* to the NAS, I assume you mean via a switch or are you using a crossover cable, etc.
I am only testing to transfer single files sized
aprox 10 gb To 20 gb
I tried now transfer single 4gb file and still get same results
The transfer rate isnt even stable or fluctuating slightly
Its going down from 27 mb/s to very low as 12 mb/s and so on
Fluctuating and not stabalizing
I did everything i could to fix it with no success! I am going crazy!
I am trying to transfer single files sized 10gb to 15gb i tried now to teansfer single 4 gb and the same problem i am getting
The speed is not stable as it is sharply fluctuating from 27mb/s to very low as 12 and so on
I am not using any switch or router just direct cable(all sort of cables cat7 cat6 cat6a)
I wanted to eliminate all possible bottlenecks but no luck!!
Its realy driving me crazy!!
Hey Fahad,
If you have a direct cable and a large file is maxing out at 27MBps (Bytes per sec) which is equal to 216Mbps (bits per sec) then something is definately wrong. If I were you my next to experiments would be:
1) Try reading a file from the NAS – do you get the same speed reading from it as writing to it?
2) Plug two cables from the NAS to your network switch and enable Link Aggregation on the NAS (see here: https://www.synology.com/en-global/knowledgebase/DSM/help/DSM/AdminCenter/connection_network_linkaggr), then plug the laptop in to the switch and try that.
3) Try a different laptop to rule out a problem there.
4) Try plugging in a USB 3.0 drive in to the NAS and copying a file to it from the network (to rule out problems with the harddrive config)
Do i have to use only crossover cable when connecting my pc to the NAS?
No if its given you a connection then your NIC has autonegotiated as a crossover.
Hi again Bob,
I dont why I cant see the recent replies here in the thread but i got it through the email.
I tried all 4 steps you suggested.
First I tried the transfer both ways on the NAS I still get the slow transfer speed from the NAS top today at 20 MB/s and even worse writing to the NAS with a maximum speed of 10 MB/s.
Second I tried another laptop and still the same.
Third i tried USB 3.0 and i got xtremly fast transfer and way faster when transfering from the USB of course ruling out any harddrive problems.
Last I did the aggregation and still very slow transfer but a bit more stable above 20Mb/s.
Its worth mentioning though that before i tried what i detailed above i got a moment when the NAS started transfering at a very high speed that i never experienced before reaching about 75 Mb/s and started fluctuating above 50.
I got excited. But when I restarted the NAs and tried again i am back the slow transfer.
Anymore ideas on what that could be?!!
Thank you
Hi Fahad,
If you got really fast transfer speeds when transferring *from your laptop* to a USB drive stored in the NAS (over the network), then to me that actually points to the hard drives being the problem. If you transerred from the USB port in the NAS directly to the drives in the NAS then yes, that indicates the hard drives are fine.
Just to check, is the NAS brand new? If so, has the RAID finished building properly because I believe the Synologies have an option of still building the RAID array while allow it to work and this option can take a VERY long time and affects performance.
No i have tried to transfer any files from the laptop to the USB or the opposite.
I only did the transfer from the USB on the NAS to the volume and the opposite.
And im sure the raid has finished and im running on SHR ( 1 disk protection)
And now i tried to download from the USB to the laptop and i get pretty similar results to what i get usally barely above 20
Hi Fahad,
Wow Ok I’m running out of ideas now I’m afraid. At the moment everything is pointing towards a problem with NAS networking. Final suggestions to diagnose the problem:
1) Try disabling all the applications on the NAS *AND* any firewalls, etc. and disable the firewall on your laptop (and any antivirus). If it works after this, we know its a software issue (good)
2) If the above doesn’t solve it try installing an FTP server on the NAS and transfer files from the laptop to the NAS using FTP (if this works, it confirms the problem lies with the transfer protocol, e.g. SMB2, SMB3, etc)
Hope one of these helps!
Ok i will try first solution for now
But for the second i have no clue what is ftp server and what role it plays or how to do that as i am not an expert can you please direct me to a link with whole description.
One last thing if the problem lies with the transfer protocol what doeas that mean? Does that mean that i have a defective unit?
Hi Fahad,
Problems with protcol can likely be fixed as its most likely configuration somewhere. FTP is pretty simple and is built in to the NAS, this tutorial should help: https://mariushosting.com/how-to-set-up-ftp-on-your-synology-nas/. It stands for “File Transfer Protocol” and is designed for just that so should be fast. The truth is, I’m running out of ideas right now.
Hi Bob
I thought about doing iperf3 test throug my android phone connected to my wifi and i got this
Connecting to host 192.168.100.11, port 5201
[ 4] local 192.168.100.99 port 46386 connected to 192.168.100.11 port 5201
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-5.04 sec 165 MBytes 274 Mbits/sec
[ 4] 5.04-10.01 sec 148 MBytes 249 Mbits/sec
[ 4] 10.01-15.00 sec 141 MBytes 237 Mbits/sec
[ 4] 15.00-20.03 sec 161 MBytes 269 Mbits/sec
[ 4] 20.03-25.01 sec 155 MBytes 261 Mbits/sec
[ 4] 25.01-30.03 sec 162 MBytes 272 Mbits/sec
[ 4] 30.03-35.01 sec 156 MBytes 263 Mbits/sec
[ 4] 35.01-40.01 sec 162 MBytes 272 Mbits/sec
[ 4] 40.01-45.02 sec 142 MBytes 238 Mbits/sec
[ 4] 45.02-50.03 sec 154 MBytes 258 Mbits/sec
[ 4] 50.03-55.01 sec 158 MBytes 265 Mbits/sec
[ 4] 55.01-60.03 sec 158 MBytes 263 Mbits/sec
– – – – – – – – – – – – – – – – – – – – – – – – –
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-60.03 sec 1.82 GBytes 260 Mbits/sec sender
[ 4] 0.00-60.03 sec 1.82 GBytes 260 Mbits/sec receiver
iperf Done.
What does that tell you?
That you’ve got fast wifi 🙂 The maximum speed your seing seems to be about the same however (250Mbps~ = 31.25MBps).
Just to check – when you are connecting your laptop via a cable, have you disconnected from the wifi? Sometimes Windows isn’t good at prioritsing the fastest connection and will transfer over a slower wifi even though a fast wired connection is present (certainly seen that myself). I’m afraid I’ve run out of ideas here – I’d recommend raising a case with Synology and listing all the things you’ve tried.
Hello, I wonder if you could tell me how you got iper3 on your Synology?
Hi Bob
I give up i managed to do last 2 options and no improvement what so ever
FTP was even slower!!
Hi Fahad,
At this stage I’m afraid I think its probably worth arrange a support ticket with Synology! If you get a fix, let us know!
Bob
Short description about my setup and (solved)problem
synology 218 attached to wifi router with lan cable
dell xps 9560 connected over wifi (upload/download to NAS 5MB/s)
lenovo laptop connected do router with lan cable (upload/download to NAS 30MB/S) with wifi (15MB/s)
the problems with dell laptop was that this laptop was connected to router over wifi 2.4 GHz (auto setup) after I forced wifi adapter to use 5 GHz Network I have following transfers Download from NAS 60 MB/s and Upload 40
MB/s. File 1,5 GB (avi movie)
Thank you for all of the advice in this chain, going back quite a while! I think I’ve tried all of the options suggested (including settings), but still can’t get an effective backup to my Synology DS920+ for my Apple laptops. Hopefully you can offer some suggestions. I run my business and personal devices from home. I’ve set up the NAS and my Surface Pro running Windows 10 backed up perfectly. I get bad internet speeds, but 5-10mbps was fine to do the full backup.
I cannot get either of two MacBook Pro’s to back-up – speed spikes intermittently to 80-100kbps but then sits around 1-3 kbps upload and download. I have been in contact with Apple and done all of their checks and hard reboot recommendations to no avail. All of the connections are running gigabit ethernet (10/100/1000), wired and confirmed. I have plugged the laptops direct into the router to check the ethernet cables with a short ethernet cable from the router to the NAS. I am using a Satechi USB-C Multimedia Adaptor 4K Ethernet Port as the hub, but even though this probably isn’t great I didn’t get any different result when I unplugged this and went to wi-fi.
I just seem to have run out of options for where the problem could be. Hope you might be able to assist.
Hey Andrew,
I’m not particularly experienced with Apple devices I’m afraid but I wonder if your Apple’s are attempting to use the SMB protocal when talking to the NAS, rather than AFP. Might be worth digging around on the Apple’s to see if you can disable SMB support and see if that has an effect. See article here about the different protocols on Apple devices.
Thanks Bob – no joy yet but I will keep on looking. Thanks for your reply – much appreciated!
Hi,
I have tried the settings mentioned here because of low copy speed.
If I use windows drag/drop speed starts fine, and then drops to 0 and struggles around 1mb
My final test was to use FTP and pull a file from the NAS to pc and then back.
From NAS to PC 30Mb/s
From PC to NAS ~1mb
NAS = 411j, 4x1TB in full raid
NAS says disk stack healthy, did a smart test without issues, but i noticed some bad sector messages in the log.
Hints to check next?
I decided to change the disk with the log messages, although the system said healthy, and smart test also was fine. Problem solved!
This brought copying big video files to my old DS115j from max 7 MBps to nearly 30MBps. Still terribly slow, but you quadrupled my speed. So thanks for that!
Hi,
I have a Synology DS1513+ and am diagnosing poor performance. From my wired desktop I am only getting ~150kBps, yet from my wireless laptop it is vastly faster!
I have followed some of the steps above but haven’t seen improvement. However I have diagnosed some network behaviour which explains the problem, although I don’t have a solution yet.
My network traffic from my desktop to Synology all seems to be being routed via the ‘local’ quickconnect gateway, which is Singapore! I’ve captured network traffic using Wireshark and all packets are heading out to 209.58.169.44 before (presumably) coming back into my network and reaching the server. That explains the poor performance, and may explain some of your problems noted above.
OK I have now solved the issue.
I edited the Cloud Station link (Edit Connection from the drop-down menu). I couldn’t recall my password, so reset it, but I expect that is immaterial.
I am now getting 75Mbps and traffic is staying within my LAN.
The interesting side-effect is that this fixed ALL connections to my Synology box – not just the one I edited! (I have two separate shares managed separately).
Hi Steve,
Thanks for posting – I’m guessing you are using an domain address rather than an IP address to establish a connection? I can’t think of any other way/reason why your device would be attempting to use QuickConnect to establish a connection with a local NAS. That would explain the speeds because as you correctly diagnosed, everything is proxying via Synology and passing through your firewall twice!
I’m having 5MB/sec maximum transfer speed between my DS218 and a W10 computer.
DS218 connected via ethernet to the router, W10 computer connected via WiFi to the network.
Speed testing my W10 computer connection speed gives me about 50 MB/sec in download and 10 MB/sec in upload.
I set SMB3 for maximum speed, but still cannot find a solution. What could it be?
Hi Alessandro,
What tool did you use for your speed test? Also, are you sure about the speeds – pay close attention to the difference between MBps and Mbps, MB = MegaBytes whereas Mb = Megabits, the difference is that 1 MB = 8 Mbs. So for example, 50Mbps = 6.25 MBps which is pretty close to the speed your seeing.
I have done all the above and it not solved my problem. Then i have disabled the firewall on Synology Nas and it worked!!!!
I´m getting 52MB/sec write and 75 MB/sec read on a 1019+ with 3 disks. Is that what I will get? Will adding another disk improve the speed? NAS connected to my router and accessing my router wireless.
Hi Tonne,
We’d need a LOT more information to know where the bottle necks lie but in my experience, adding additional disks is the least likely bottle neck at those sort of speeds, though it depends on your RAID configuration.
So how bad is my speed in comparison to what should be expected? I have 3 10GB IronWolf Pro in SHR raid.
Hi,
If you want to calculate the theoretical throughput of your disks, you would need to use something like this: https://wintelguy.com/raidperf.pl but if you read this thread, you’ll find there are LOTS of other factors from connection type through to file size and type. If you’re getting 52MBps write speed, thats 416Mbps which isn’t bad. I have highend networking kit with gigabit connectivity straight to my Synology, running Raid 1 (mirrored) and I get a maximum of 80MBps write speed if that helps.
I like all of the people above found this page after trying to find a solution to their slow network speeds.
I have a DS1019+ with 5 4TB WD Red drives, which I have now been using for a couple of years without issue. I never actually checked the exact number, but up until recently, I was getting roughly 100MB/s speeds across my network. I didn’t have any of the above settings on. I recently got an IDNF error on one of my drives, and around the same time, my network speeds dropped to 4-5MB/s. I ran the extended S.M.A.R.T. test on the drive and it came back healthy.
I have been scouring the internet trying to find a solution, and have now tried all the solutions recommended on this page. My issue is not isolated to a single computer nor is it isolated to SMB. I’m getting equally not-impressive speeds using FTP/SFTP.
My enabled SMB settings are:
Maximum SMB: SMB3
Minimum SMB: SMB2
Transport encryption mode: Disable
Enable Opportunistic Logging
(Cleared SMB Cache)
To rule out a problem with HDD read, I did a local file copy of about 1.4TB of files onto a USB3 drive, and that chugged along happily up to 120MB/s. Writing back from the USB3 drive produced similar results.
I also have NORDVPN configured through OpenVPN which I had also only just set up roughly around the same time, so I disconnected that connection, and the transfers remained the same.
The LAN Network Interface is showing:
Network Status: 1000Mbps, Full duplex, MTU 1500.
I have manually configured the DNS Servers to 8.8.8.8 & 8.8.4.4.
The only thing I haven’t tried is adding a second network cable, because I wasn’t using one before, so not sure why I would need one now.
I am literally out of ideas…
Hi Steve,
Really hard to say given everything you’ve tried, that’s a massive drop in speed with no hardware change. The only other things I’ve be inclined to try/see:
– As you have a USB hard drive, do you get the same performance copying a file from that (when plugged in to the NAS) to a PC over the network.
– Presumably everything is wired on 1 Gb network.
– You don’t have two NICs connected on your laptop (w.g. wifi and cable)
– What IP address are you using to ‘address’ the NAS – I’ve seen a similar change in speeds if your DNS (e.g. myNAS.com) resolves to the pubic IP address on the outside of your firewall (so local transfers are routing through the firewall).
– If you run a ping -t, are you seeing any dropped packets and what’s the latency like?
Okay, so yes, everything is hardwired through Gigabit router. I’m not currently connecting through a laptop, over desktop, but I experience similar slow speeds from any other computer.
I did notice, however, writing to the NAS, I still get about 100+ MB/s speeds. It seems only reading is the issue… so maybe there is something to bad drives? But that doesn’t explain the fast read speeds locally to the USB?
The NAS goes through my router which has a static IP and port forwarding for certain functions to the NAS, but that is it. I access it from the LAN IP 192.168.1.100. I have two of these on the network, one is a backup of the other, and the backup one has read/write speeds as normal.
I tried what you suggested. and can read from the USB to my PC over SMB at around 25MB/s, so it’s definitely quicker.
I should also add, this NAS has two Samsung 970 Evo Cache drives, so that could be helping with the increased write speed. But doesn’t appear help with the read.
Ping is very constant:
C:\Users\Steve>ping -t 192.168.1.100
Pinging 192.168.1.100 with 32 bytes of data:
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Reply from 192.168.1.100: bytes=32 time<1ms TTL=63
Hey Steve,
Hmm – tricky, when you first described the issue I wondered if there might be a problem with the RAID controller or setup and this makes me think that might still be the case. How long ago did you experience the HD issue – I’m wondering if you’re seeing degraded performance because the RAID is still rebuilding the parity. Don’t know if you have the capacity or not but I’d be tempted to rebuild the RAID from scratch if you can and see if that helps.
Personally I prefer mirroring on RAID in these sorts of units, slightly less storage but easier to diagnose issues.
It has been about 3 or 4 days. After the IDNF error, there was no other indication that the parity was being rebuilt. Under disk utilization, all drives are sitting around 1% at the moment.
I need as much space as I can get, which is why I’ve gone for SHR. Plus I generally have uneven drive numbers, making mirroring less practical.
4 of my 5 drives however do have over 50,000 hours on them. So I have purchased 3 new 10TB Ironwolf drives to replace them all which should arrive this week. If new drives don’t improve these speeds, I don’t know what will.
Hey Steve, fair enough – sounds like you’ve covered everything their fella, fingers crossed the new drives help solve the issue – shame you don’t have a temporary storage ‘lifeboat’ as it would be nice to do a clean deployment of with the new drives. I was having a think last night and the only other thing I thought it might be an idea to check – try a direct connection with a crossover cable (you’ll have to manually set the IP on your laptop/PC NIC unless the Synology NAS is your DHCP server). The logic here is:
– I’ve seen a odd behaviour from a ‘quad’ of ports in a switch before (when pings showed ok but once loaded up it became problematic)
– I also remember one time we had a whole network slowed down by a bad NIC on one PC, it slowed the whole lot down – a day of slowly reconnecting devices identified it in the end.
To be honest these are both long-shots but I figure while you’re waiting for your drives to arrive you might want something to do anyway 😉
Good luck buddy and let us know how you get on!
PS: I just finished running a data scrub and read speeds have increased to around 20MB/s since it completed. But still considerably slower than the 100+ write I get (again, could be because of the cache drives?)
Thanks Bob, both the NAS and the PC are plugged directly into my Netgear Nighthawk router. I do have a 5 port switch on the network, but neither of these are utilising it. I did remove everything from the network bar my PC and NAS, but saw no change.
I’m hoping the new drives get me some better speed. The current drives are pretty old, and also only 5400rpm, where the new Ironwolf ones I ordered are 7200. So hoping that adds some improvement as well… but we shall see.
Not looking forward to the NAS rebuild/restore, though.
Hey Steve,
Yeah I think replacing the drives is a good shout (something due anyway so may as well!), if you were desperate you could try plugging the PC directly in to the NAS to rule out the router but I very much doubt it will turn up anythying. Yep that rebuild is going to take a while! 😉
Connecting directly to the NAS had a very minor effect. I’m hoping the new drives will sort it out.
So, finally finished installing the new drives, and this is what I’m getting now (a marked improvement):
Disk Speed
[email protected]:~# echo 3 > /proc/sys/vm/drop_caches; time dd if=/dev/sda1 of=/dev/null bs=1M count=1K
1024+0 records in
1024+0 records out
1073741824 bytes (1.1 GB) copied, 5.02326 s, 214 MB/s
And running iPerf between my PC and NAS:
[email protected]:~# iperf -c 192.168.1.2 -p 11111 -t 60 -i 5
————————————————————
Client connecting to 192.168.1.2, TCP port 11111
TCP window size: 85.0 KByte (default)
————————————————————
[ 3] local 192.168.1.100 port 59948 connected with 192.168.1.2 port 11111
[ ID] Interval Transfer Bandwidth
[ 3] 0.0- 5.0 sec 151 MBytes 253 Mbits/sec
[ 3] 5.0-10.0 sec 159 MBytes 266 Mbits/sec
[ 3] 10.0-15.0 sec 157 MBytes 264 Mbits/sec
[ 3] 15.0-20.0 sec 156 MBytes 261 Mbits/sec
[ 3] 20.0-25.0 sec 153 MBytes 256 Mbits/sec
[ 3] 25.0-30.0 sec 130 MBytes 218 Mbits/sec
[ 3] 30.0-35.0 sec 156 MBytes 262 Mbits/sec
[ 3] 35.0-40.0 sec 151 MBytes 253 Mbits/sec
[ 3] 40.0-45.0 sec 150 MBytes 252 Mbits/sec
[ 3] 45.0-50.0 sec 158 MBytes 265 Mbits/sec
[ 3] 50.0-55.0 sec 147 MBytes 247 Mbits/sec
[ 3] 55.0-60.0 sec 151 MBytes 253 Mbits/sec
[ 3] 0.0-60.0 sec 1.78 GBytes 254 Mbits/sec
Not getting the full Gigabit here still, but a lot better.
For background on my setup: My router sits in the lounge and is connected to my VDSL modem in my study, which is also where my PC is.
Because I wanted my PC to be on the same LAN network, I run a CAT6 (I think!(?)) cable from the study under the house to the lounge (wall plates) to connect the modem to the router. Then back from the router, back under the house and back to the PC. The NAS is on a 1m cable directly to the router. There is roughly 8m (25 feet) of cable between my router and PC. Do you think that upgrading this cable to something more insulated could see more speed improvements?
Hey Steve,
Apologies for the delay on responding – I missed this one! Upgrading the cable is unlikely to make a difference unless the cable is damanged, prone to interference (proximity to radio equipment or high power cables) or moisture ingress. Given the low cost, you *could* try and run some more (use “direct burial” CAT6 if its going outside). Was the speed test above based on one large file or lots of small ones as the admin overhead of small ones can be a factor.
Cable runs under the house. That iperf test does a large number of small files. I have managed to get speeds of around 600Mbps write and 250Mbps read using larger (1GB+) files using the “LAN Speed Test” software.
I meant to nest this under the other thread, guess I clicked on the wrong “Reply” button 🙂
Hi Steve,
Interesting – so we get a better idea from this of the top-end cap from the larger files. That’s odd that your seeing such a difference between read/write. I get around 880Mbps when I copy 2GB+ files from my PC to my NAS (an older DS215 unit), that’s going through a pretty high-end switch though (my disks are mirrored so standard write speed, higher read speed). I suspect the 600Mbps cap might be down to the router (a direct connect will test that), the 250Mbps speed is something else going on. Guessing you’ve tried this with the Windows firewall disabled too?
The router is a Nighthawk R7000N, I wouldn’t think that would be the source of the issue?
I seem to get similar speeds on all devices, but haven’t tried disabling all firewalls. Will give that a try.
Hi Steve,
I wouldn’t have thought so but I’ve seen other combination routers struggle with heavy loads for prolonged periods (saw a Linksys melt once from hi-def video!).
Hi Bob, so the router was the source of the issue. Bought myself a new TP-Link Archer AX6000 and now getting transfer speeds of 716Mbps write and 897.77Mbps read.
Cannot believe the difference! Thanks for all your help, stoked I finally got it sorted.
Cheers!
Hey Steve,
Awesome buddy – really pleased you got it sorted!! (and there’s nothing like a justified excuse to buy a new bit of kit! 😉
Thanks for keeping us updated here too its useful for others facing similar problems.
Cheers
Bob
I read somewhere that if you’re using an Apple iOS device that you’ll experience slow transfers when the NAS has AFB turned on in the File Services control panel. AFB is an outdated and deprecated protocol. I turned it off on my DS220j, kill the Moments app on my phone, reinstalled Moments, and viola! Super fast updates and transfers! It forces the iOS app to use SMB.
Since I’ve done this my download speeds (Docker->Transmission) have gone up to 350…400mbps (44…50MB/s).
Access your (DSM web ui) Synology box by whatever means.
Go to Control Panel -> Hardware & Power -> General tab.
There is a checkbox there under Memory Compression:
Enable Memory Compression to improve system responsiveness
DISABLE that checkbox.
You sir, are a LEGEND! THANK YOU!
tried this and rebooted my Synology but it didn’t make a difference. Get around 25mb/s despite having a cat6 cable and gigabit switch
This is help too even for 20H2 update for windows 10:
https://community.synology.com/enu/forum/1/post/131116
Thank you. Problem solved. I have read numerous articles about various fixes and none of them worked. I am using a Mac and this simple solution stopped my the file/network pauses of large file transfers.
Hey Jon, great – glad it help and appreciate the comment too!
General note – I struggled for some time with extremely slow connectivity whilst copying files to my NAS. Solution quite simple for Windows. Make sure you mapped your drives for e.g. “music” then use File Explorer and drag and drop. Very fast!
Thanks for posting Charles! This is interesting because drive mapping shouldn’t make any difference to speeds, only protocol, network speed, filesize, etc. How were you transferring files before you mapped your drives?
Thank You very much mate. Its working for me . My ds418 writing speed from 4mb/s jumped up to 24mb/s
Guys, not sure if that helps someone , in my case I was struggling since some time with my synology and slow speed over SMB, just today I discovered strange setting in Control Panel – > Network -> Traffic Control tab.
There was limit set 3500-4000 !!!! I have never set this for sure and couldnt figure out what was going on with the speed from NAS. It came up with some upgrade and I recommed to all to check this tab and disable /remove any entries ! Now speed increased from max 4 MB to 30 MB (~250 Mbits ) with red seagate NAS drives on DS211j. And entire GUI became more robust too suddenly (joke :)) . Hope that helps .
This would be great if I were trying to get decent transfer speeds out the SMB, but I’m getting ~30MB/s transfers from the RAID to a second volume on the same NAS! That’s a tiny fraction of what I should be getting SATA to SATA! Please reply if y’all have any idea what might be going on. (PS: at first I thought it might be “checking the new volume drive for bad sectors” but it’s been two days now, and it’s still CREEPING along.) FWIW, I’m using rsync to move about 15tb of data off to the new volume so the main 100TB volume will have some free space.
Cheers!
PPS: There’s almost nothing else accessing the NAS either, and Resource Monitor shows <40% CPU utilization and < 5% RAM use. I'm utterly bemused, and annoyed. This is on a DS2419+ if that matters, and the latest, before 7.0, software on the NAS.
Thanks Bob, that worked for me.
Cheers from Denmark.
Hey Volker,
Thanks for the comment!
Thanks, Bob!
It worked like a charm on my DS 416 play.
Great it worked!!! Speed went up from 4 MB/sec to 147 MB/sec. Unbelievable.
I wanted to donate, but I don’t use Paypal anymore
Hey Erik, no need to donate – thanks in the comments is much appreciated! Glad it helped! 🙂
Hi.
I stumbled across this post because I was at my wits end, trying to figure out why my DS216se had become slow, just because I added two new (of the same type/brand) higher capacity drives and factory reset the DSM.
First I blamed the new DSM 7.0.1, then I suspected a faulty network cable, then I suspected swap and messed with swappiness, then I though the DSM simply couldn’t handle 2x disks in raid 1 instead of one disk, then I sniped and killed all processes I could think of and find.
Then I downgraded back to DSM 6 again. That didn’t help.
Then I measured network speed across the different clients with iperf(3).
The ds216se was allways at 99% cpu utilization no matter what and had at best 30 megabyte / sec download, as opposed to hitting ~100MB/s before the disk upgrade.
I tried all the samba tricks you posted here. Didn’t work.
Then after days of checking logs, mounting and remounting shares from different clients on the LAN, I found the culprit in ‘/var/log/samba/log.smbd.
I was getting many hits per second with:
“../source3/smbd/smb2_server.c:612: [2022/02/08 20:57:00.030114, all 0, pid=12378] smb2_validate_sequence_number
smb2_validate_sequence_number: bad message_id 0 (sequence id 0) (granted = 1, low = 1, range = 1)
”
ONE of the clients did not implement SMB version 2 (and above) properly, so the solution for now, is to allow SMB version 1.0 (vers=1.0 mount option) and bam, CPU util. went down to what is normal for this little NAS.
The client in question is a “Linux raspberrypi 4.19.97-v7+ #1294 SMP” with “samba/stable 2:4.9.5+dfsg-5+deb10u1+rpi1 armhf”
I’m posting this in case someone else runs into a similar problem, because I have not found this solution anywhere else.
Thanks for keeping this post open and helping out folks 🙂
Wow – thanks Claws for such a comprehensive run though (and for sharing it here!). I’m just about to deploy a Raspberry PI4 on my LAN so I’ll now be on the look out for this.
Kudos to your for persisting and for digging in deep to find the culprit!
Hi folks! This discussion is awesome! It helped me a little, but unfortunately it didn’t solve my problem.
I have a problem with slow speed transfer over the Internet, so if anyone could help I’ll really appreciate it. My friend has DS214Play and I have an administrator account on it’s NAS so I’m sending files to him over the Internet via Quick Connect and downloading files from that NAS too. But upload speed is painfully slow. My Internet speed is DL 300 Mb/s and UL 30 Mb/s (tested with speedtest.net) but when I try to send files the speed is about 100 kb/s After I implement someone’s suggestion to change adapter settings from auto to 1.0 Gb/s Full duplex I got a speed of about 230 to 270 kb/s But it is not nearly close to 30 Mb/s Anyone have an idea what could be wrong?
Forgot to mention that the speed is about 30 Mb/s when I’m downloading files from the same NAS over Quick Connect. My friend’s Internet speed is the same as mine.
Also I don’t have any issues with dowload/upload to any other services (wetransfer, download from websites, torrent… etc)
Thanks!
Hi Alex,
I would suggesting taking Quick Connect out of the equation by opening ports – otherwise you are routing the traffic via a proxy which is far from ideal. If you’re worried about security, the ports could be restricted to just your IP address. If you are on a dynamic IP address (for example, your ISP changes it now and then) you could still restrict it to just the subnets they use, that combined with the authentication and an up-to-date OS on the NAS reduces risk to what I would consider acceptable (obviously you have to make your own call on that).
Thanks Bob, you’re awesome!
Unfortunately networking is my weakest point. Although I’m a fast learner, networking is a huge topic. To learn everything I need, it would take some time but I need this thing to work ASAP.
I have DS 414 and I’m thinking of using a personal VPN, because of security and I’m thinking to use a team folder so everything we (me and my friend) need can be automatically synced via these two NASes without need to leave our PCs turned on, while file transfer is in progress. But for all those things I need, I must hire someone who is fluent in networking 😊
One more thing – I want to subscribe to this topic, but when I click on the link to confirm subscription, I am getting an error
Hi Alex,
Thanks for flagging the error – this should be fixed now (though you can always subscribe while submitting a comment too).
If you want to synchronise the data on two seperate NAS devices, there’s a few ways to achieve it, you could use the built-in Shared Folder Sync tool (see https://kb.synology.com/en-sg/DSM/help/DSM/AdminCenter/application_backupserv_sharedfoldersync?version=7) but this would still require opening up some ports at both ends.
Alternatively, depending on your budget, you should use “Cloud Sync” which synchronises your NASes *and* a cloud services (so you would synchronise three ways, providing you with a cloud backup as well), the cheapest is probably AWS S3 storage but the simplest is probably Dropbox:
https://www.synology.com/en-uk/dsm/feature/cloud_sync
ok herews the fix my acronisn was slow on the synology nas set your mtu to 4000 do nmot switch on jumbo frsames on pc or equipent or router , next do bobs fix ds215j transfer rate on 1gb network configuree to 1gb full duplex using acronis cyber portect is around 500Mb/s can doi a 1.4TB backup in 4hrs roughly
Firs of all, thank you so lot for this useful procedure. I spent a looot of time by this topic. I have an old and slow 212j with DSM6.2 just for backups. One solution was to downgrade DSM to version 4.x My final solution is: just use configuration in this procedure, if it does not help you (like in my case) just LOG OFF from hungry DSM web interface and you will see huge performance progress -> from 20MBps immediately to 90MBps and more -> log in to web interface and immediately back to 20MBps :))) GOOD LUCK
This worked for me on my NAS 918+ running DSM 7.1.1, just make sure to restart NAS.
Thanks so much for posting this in a clear and easy to understand way. I have a new DS1522+ that I’m transferring a lot of data from an old QNAP. I was getting about 6MBps transfer. All the settings he indicated were already set as default on mine, except Transport Encryption Mode was set to Client Negotiated. I changed this to Disabled, hit Save, and my transfer rate jumped up to 50-60MBps and has stayed there. Clearly this was the issue.
Hey Mike, glad it helped!
Hi All,
I just upgraded from a D link 320L to a sinology 213, and I am only getting 7.5MB/s transfer.
I am connected with Wi-Fi 6, 5ghz from my PC using mesh standard to the router, which is blisteringly fast.. then using powerline adaptor with 100mb Connection, hard lined straight form router to the powerline and then other powerline into the Synology 213.
I Used to get about 17 – 18 when using the Dlink 320.. I am not sure what to do to speed this up..
Id really appreciate some help Bob or anyone…
Hey Olster,
Hmm – there’s only a couple of things I can think to try, one is the adjusting MTU on the Synology to see if that helps – the other is take a look at any devices plugged in near the Powerline adapters. I say this from experience, I once had a similar setup and my powerline connection kept dropping – I couldn’t work out why the one day I realised it was only when I used my cheap replica laptop adapter (not the genuine one that came with it). It was plugged in to the same ring-mail as one of the adapters and was producing enough ‘noise’ to intefere.