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Latest Posts

Solved: Dell Wi-fi 6 AX201 Device Cannot Start

Solved: Dell Wi-fi 6 AX201 Device Cannot Start

I recently got a at home and was so impressed with it, when I needed a new one for work, I asked for the same model (though a lower spec). When it arrived, everything was as expected except for one thing: there were no wifi networks visible.  When I dug in, it became apparent this is because there were no functioning n ...
Bob McKay 7207 views 17 likes Sep 6, 2020 Hardware, IT Support & Networking Share
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Outlook’s Simple Missing InfoSec Feature

Outlook’s Simple Missing InfoSec Feature

As we all know, one of the biggest threats/risks to an organisations security are its users – every presentation you see has the ‘surprising’ statistic of just how many breaches start with – or are entirely caused by – actions by a user. Building on this, one of the most common causes of a ...
Bob McKay 2643 views 22 likes Jun 16, 2020 Cyber Security, Office 365, Outlook, Security, Software, Windows Share
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Delete the OneDrive – Personal folder from Windows Explorer

Delete the OneDrive – Personal folder from Windows Explorer

When I deploy OneDrive for Business on Windows 10 PCs, for some reason I’ve never understood, Windows 10 continues to show a OneDrive – Personal folder in Windows Explorer even though I don’t have one setup, for example: This is confusing and a little annoying, taking up valuable space in the left Qui ...
Bob McKay 7086 views 13 likes Jun 3, 2020 Business, IT Support & Networking, Office 365, Software, Windows Share
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Solved: PC or Mouse freeze on Windows 10 with DCom DistributedCOM Error (Event ID 10016)

Solved: PC or Mouse freeze on Windows 10 with DCom DistributedCOM Error (Event ID 10016)

I recently purchased two new with distinctly different base systems (one is an and the other an ) yet I’ve been seeing some odd behavior from both whereby the mouse cursor freezes or disappears and the system becomes unresponsive for a moment.  I saw lots of posts around changing registry permissions but this did ...
Bob McKay 3540 views 16 likes May 30, 2020 Hardware, IT Support & Networking, Software, Windows Share
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Solution: Disable AutoSave for Excel, Word or PowerPoint (Office 365) Permanently

Solution: Disable AutoSave for Excel, Word or PowerPoint (Office 365) Permanently

So you want to disable AutoSave on your Office applications huh? Yep I don’t blame you, while I love the version control that comes from using SharePoint, OneDrive and the Office 365 platform, AutoSave drives me absolutely crazy and to my mind is a poor implementation of what could be great. Opening files to read ...
Bob McKay 4553 views 14 likes May 30, 2020 Business, IT Support & Networking, Office 365, Software Share
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Custom Backgrounds in Microsoft Teams

Custom Backgrounds in Microsoft Teams

With more and more people working from home, we find ourselves in on Teams conference calls in some strange settings (I work in my loft!) which can be distracting to say the least. Earlier in the year Microsoft helped mitigate this while adding an element of fund to Teams calls with the introduction of background effec ...
Bob McKay 2168 views 15 likes May 27, 2020 Business, Cloud & SASS, IT Support & Networking, Office 365, Software, Training & Education Share
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Solution: Can’t Paste in to Outlook Search Box

Solution: Can’t Paste in to Outlook Search Box

UPDATE: June 2020 Please note that if you can paste in to the search bar using the shortcut CTRL + V and not right click, the chances are you are simply on the newer version of Outlook and at present this is expected behavior from Microsoft.  The fix below was written for a different issue where some users could not pa ...
Bob McKay 11478 views 19 likes May 17, 2020 Office 365, Outlook, Software, Windows Share
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Using the Hikvision Vandal Resistant Doorbell with a Synology NAS

Using the Hikvision Vandal Resistant Doorbell with a Synology NAS

As part of home improvements I was on the lookout for a video doorbell to use on the outside gates of my home, I had a few pre-requisites: It needed to be powered by POE, no batteries to replace It should be weatherproof and tough I didn’t want to have to pay a monthly subscription to use it (a la Ring doorbells) ...
Bob McKay 6575 views 8 likes Mar 25, 2020 Hardware, IT Support & Networking, NAS & Media Servers, Surveillance, Tech & Gadgets Share
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Synology NAS: Video Station Media Server (Review & Tips)

Synology NAS: Video Station Media Server (Review & Tips)

As part of my ongoing project to retrofit our old stone house with a fast, multi-purpose network, I purchased a for the primary purpose of providing a destination for my IP cameras to record to via the excellent free Surveillance Station add-on. Once I started tinkering without however, I realised how powerful the Syno ...
Bob McKay 6622 views 13 likes Jan 5, 2020 Hardware, IT Support & Networking, NAS & Media Servers, Tech & Gadgets Share
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SOLVED: Windows 10 Keyboard Typing Random Characters

SOLVED: Windows 10 Keyboard Typing Random Characters

UPDATE 30 Dec 2019: After visiting family and finding they had the same issue with random characters in the save dialog box, I realised the only common software we had on our systems other than the Windows 10 operating system was Sophos Home Premium.  I dug around the settings a little bit and found an option which sol ...
Bob McKay 10769 views 30 likes Dec 30, 2019 Hardware, IT Support & Networking, Windows Share
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Recent Comments

  • Bob McKay

    Bob McKay

    Hi Sorin, This sounds like it ... →
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    Sorin

    Hello, I have this set in my ... →
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    Alas no joy on this front - I ... →
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    actually just worked. didn't c ... →
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